Terms of Service.

Effective Date: July 31, 2023
www.BabyHavenKC.com

1. Agreement to Terms
By accessing or using the website www.babyhavenkc.com (the “Site”) or booking any services through Baby Haven, LLC (“Baby Haven,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Site or Services.

These Terms govern your use of:

  • Our website and online booking platform

  • Elective and diagnostic prenatal ultrasound services

  • Fetal DNA testing facilitated through third-party labs

  • All digital and in-person services and communications provided by Baby Haven

2. Services Offered
Baby Haven, LLC provides non-medical elective and limited diagnostic prenatal ultrasound services, as well as blood collection for third-party fetal DNA testing. Our services are not a replacement for medical care from a licensed healthcare provider.

  • You must be under the care of a licensed OB/GYN or midwife to receive diagnostic services from us

  • Fetal DNA testing is offered in collaboration with a third-party laboratory and requires your signed consent, authorization, and understanding that we are simply a collection site, and all individual samples are sealed in their own shipping container at the time of the test.

  • Results from diagnostic or DNA tests are processed by Myriad Genetics lab, and we are not responsible for any delays, errors, or medical interpretation of those results

3. Booking and Payment
All appointments must be booked through our online platform or by contacting us directly.

  • Payment is due at the time of booking or at the time of service, depending on the deposit amount

  • Accepted payment methods include major credit/debit cards, processed securely through third-party platforms like Stripe, Venmo, or Square

  • No refunds are issued for missed appointments or late notifications, though rescheduling may be available under certain conditions (see Section 4)

4. Cancellations and Rescheduling
We understand that schedules change. Please contact us at least 24 hours in advance to cancel or reschedule elective services, and 48 hours for diagnostic services.

  • Late cancellations or no-shows may result in forfeiture of your appointment fee

  • Rescheduling is subject to availability and adequate notice

  • In emergency situations, if we need to cancel or reschedule your appointment, we will notify you as soon as possible and offer a new time slot or refund if applicable

5. Health Disclaimer
Baby Haven's elective ultrasound services are not for medical purposes and should never replace prenatal care from a licensed healthcare provider.

  • We do not guarantee specific results such as fetal position, gender confirmation, or image clarity

  • Ultrasound quality may vary based on baby’s position, gestational age, body type, and other factors

  • Any medical concerns or findings will be referred to your licensed healthcare provider

6. Consent for Services
By booking an appointment, you acknowledge and agree:

  • That you are pregnant and are not attempting to use Baby Haven to replace prenatal care with a provider

  • That you voluntarily consent to receive elective or diagnostic services from a Registered Diagnostic Medical Sonographer

  • That for all services, you must review and sign a separate consent form authorizing us to provide services

  • Baby Haven, LLC provides parent-focused and educational services intended for adults only. To maintain a calm, respectful, and emotionally supportive environment—especially for clients experiencing sensitive outcomes—children are not permitted on the premises.

    • Bringing a child, regardless of prior notice, will result in immediate forfeiture of the appointment without refund. By booking an appointment, clients acknowledge and agree to this policy.

7. Content Sharing Consent
We may ask for your permission to share anonymized images or videos from your session for promotional purposes (e.g., on social media or our website).

  • This is entirely optional and will only occur with your consent

  • You can withdraw your consent anytime before the appointment ends.

  • No identifying information (name, voice, date, etc.) will be shared without your approval

8. Website Use
You agree to use our Site only for lawful purposes. You must not:

  • You agree not to use the Site for fraudulent, illegal, or harmful activities, including unauthorized access or violating copyrights.

  • Attempt to gain unauthorized access to our systems or interfere with the operation of the Site

  • Post or transmit any unlawful, threatening, defamatory, obscene, or otherwise objectionable content

We reserve the right to suspend or terminate access to our Site or Services for any violations of these Terms.

9. Intellectual Property
All content on www.babyhavenkc.com—including text, images, logos, videos, and graphics—is the property of Baby Haven, LLC or its licensors and is protected by copyright and trademark laws.

You may not reproduce, modify, or distribute any content from our Site without our express written permission.

10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal and health-related information, and how we comply with HIPAA.

11. Third-Party Services and Links
We may link to third-party services or use third-party platforms (such as labs, payment processors, or scheduling tools). We are not responsible for the content, policies, or performance of these third parties. Use them at your own risk.

12. Limitation of Liability
To the fullest extent permitted by law:

  • Baby Haven, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our Site or Services

  • We make no guarantees regarding specific outcomes, including image clarity, fetal cooperation, or DNA test turnaround times

  • Your use of our Services is at your own risk

13. Indemnification
You agree to indemnify and hold harmless Baby Haven, LLC, its owners, staff, and affiliates from any claims, damages, losses, or legal fees arising from your use of the Site or Services or your violation of these Terms.

14. Governing Law
These Terms shall be governed by the laws of the State of Kansas, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in Johnson County, Kansas.

15. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Site or Services after changes constitutes your acceptance of the updated Terms.

16. Contact Information
If you have any questions about these Terms, please contact us at Hello@BabyHavenKC.com.