Privacy policy.

Effective Date: July 31, 2023
www.BabyHavenKC.com

Baby Haven, LLC (also referred to as “Baby Haven KC,” “Baby Haven,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal and health-related information. This Privacy Policy describes how we collect, use, and share your information when you visit our website or use our services, including elective and diagnostic prenatal ultrasounds, fetal DNA testing through third-party laboratories, and any appointments or purchases made through our online booking platform (collectively, the “Services”).

By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
a. Personal and Health Information We may collect the following types of personal and health-related information:

  • Contact details: Name, phone number, email address, and mailing or billing address

  • Appointment and payment details: Services booked, date and time of appointment, and payment information (processed securely via third-party vendors like Stripe or Square)

  • Health-related information: Voluntarily provided pregnancy-related or medical information for the purpose of providing imaging services or facilitating fetal DNA testing

  • Account information (if applicable): Login credentials and profile preferences

b. Automatically Collected Information
When you interact with our website, we may automatically collect:

  • IP address, browser type, and device data

  • Pages visited and time spent on the website

  • Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information
We use the information we collect to:

  • Schedule and deliver prenatal imaging and DNA testing services

  • Process and confirm bookings and payments

  • Communicate with you about your appointments, results, or questions

  • Facilitate fetal DNA testing with authorized third-party labs (only with your signed consent)

  • Send transactional and, with your consent, promotional communications

  • Comply with legal, regulatory, or HIPAA obligations

3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data under the following circumstances:

  • With authorized third-party service providers, such as:

    • Payment processors (e.g., Stripe, Square)

    • Scheduling and booking platforms

    • Web hosting and IT support services

  • With third-party laboratories, for fetal DNA testing (only after obtaining your written consent and signed authorization)

  • With legal or regulatory authorities, when required to comply with laws or respond to legal processes

All third parties must adhere to privacy obligations consistent with this Privacy Policy and applicable laws.

4. HIPAA Compliance and Health Data Protection
Baby Haven, LLC complies with the Health Insurance Portability and Accountability Act (HIPAA) in the handling, storage, and transmission of Protected Health Information (PHI). Any sensitive health data collected or shared (e.g., for fetal DNA testing) is managed securely and only with your informed consent.

5. Client Content Sharing
We love celebrating your special moments and may share anonymized ultrasound images or videos on our social media or website. This is done only after obtaining your written consent prior to or during your appointment.

  • No names, voice recordings, or appointment details are shared without your express written permission

  • You may revoke your consent for content sharing at any time by contacting us directly

6. Cookies and Tracking Technologies We use cookies and similar tracking tools to:

  • Improve your website experience

  • Monitor website performance and analytics

You may disable cookies in your browser settings. Doing so may affect website functionality.

7. Your Rights and Choices You have the right to:

  • Access, review, or update your personal data

  • Request deletion of your data (unless we are legally required to retain it)

  • Withdraw consent for marketing or content sharing at any time

  • Opt out of promotional communications by clicking “unsubscribe” in our emails

To exercise any of these rights, please contact us using the information in Section 10.

8. Children's Privacy
Our Services are intended for adults, specifically expectant parents. We do not knowingly collect personal information from children under 13. If you believe such information has been provided to us, please contact us immediately, and we will delete it.

9. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before sharing personal information.

10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Effective Date.” Continued use of our Services after changes are made constitutes acceptance of the updated policy.

11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at Hello@BabyHavenKC.com.