Privacy Policy

Baby Haven KC Privacy Policy
Effective Date: July 31, 2023

Baby Haven, LLC (“Baby Haven KC,” “Baby Haven,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information entrusted to us.

This Privacy Policy explains how Baby Haven KC collects, uses, stores, and protects information when you visit www.BabyHavenKC.com, schedule an appointment, complete an online booking or consent form, communicate with, purchase services, or receive services from Baby Haven KC.

This Privacy Policy applies to information collected through our website, online booking process, electronic communications, and related services. It does not replace Baby Haven KC’s separate Notice of Privacy Practices applicable to protected health information.

1. Information We Collect

Depending on your interaction with Baby Haven KC, we may collect:

  • Your name;

  • Telephone number;

  • Email address;

  • Mailing address;

  • Appointment information;

  • Pregnancy-related information provided for scheduling or service purposes;

  • Gestational age;

  • Information regarding your healthcare provider;

  • Provider orders for diagnostic ultrasound services;

  • Information provided through consent and intake forms;

  • Payment and transaction information;

  • Communications you send to Baby Haven KC;

  • Ultrasound images and videos;

  • Information necessary for digital gallery delivery;

  • Laboratory-related information when applicable;

  • Information necessary to provide requested services; and

  • Other information you voluntarily provide.

2. Information Collected Through Online Booking

When you schedule an appointment through Baby Haven KC, you may be required to provide information necessary to identify the expectant parent, schedule the appropriate service, obtain consent, communicate service information, process payment, and deliver intended content.

Appointments must be scheduled using the expectant parent’s information.

Providing accurate information is important for proper appointment communication, consent documentation, service delivery, and digital image or video delivery.

3. Website Information

When you visit our website, certain information may be collected automatically, including:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Pages visited;

  • Date and time of visits;

  • Referring website;

  • Approximate geographic information;

  • Website interactions; and

  • Cookie or similar technology information.

This information may be used to maintain website functionality, improve our website, understand website usage, maintain security, and provide a better experience.

4. Diagnostic Ultrasound Information

Diagnostic ultrasound appointments are provider-ordered medical imaging examinations.

Baby Haven KC may collect, create, receive, and maintain protected health information and medical records in connection with diagnostic services.

Diagnostic ultrasound images and related records are securely stored in Baby Haven KC’s applicable imaging and record-storage systems for the legally required retention period.

Diagnostic information may be provided to the ordering healthcare provider and other authorized individuals or entities as permitted or required by law.

Diagnostic information is not knowingly released to unauthorized third parties.

Additional information regarding protected health information is provided in Baby Haven KC’s separate Notice of Privacy Practices.

5. Elective and Quick Scan Information

Baby Haven KC also provides self-referred elective ultrasound services, including Quick Scans and other bonding or keepsake services.

These services are non-diagnostic and are intended for bonding, reassurance, heartbeat viewing, gender determination, and keepsake purposes.

Elective ultrasound services do not replace prenatal care, medical evaluation, diagnosis, treatment, or advice from a licensed healthcare provider.

Baby Haven KC does not provide medical reports, diagnostic interpretations, or medical records for elective ultrasound sessions.

Photos and videos provided from elective appointments are intended for personal and keepsake purposes only.

6. How We Use Information

Baby Haven KC may use information to:

  • Schedule and manage appointments;

  • Confirm appointments;

  • Send appointment reminders;

  • Communicate appointment instructions;

  • Process payments;

  • Provide diagnostic ultrasound services;

  • Provide elective ultrasound services;

  • Facilitate provider-ordered diagnostic examinations;

  • Communicate with ordering healthcare providers when appropriate;

  • Facilitate laboratory specimen collection;

  • Deliver photographs, videos, and digital galleries;

  • Maintain required healthcare and business records;

  • Provide customer service;

  • Improve our website and services;

  • Maintain security;

  • Prevent fraud, misuse, or unauthorized activity;

  • Comply with applicable laws and regulations;

  • Protect Baby Haven KC, its clients, employees, and property; and

  • Carry out other legitimate business or healthcare purposes.

7. Protected Health Information

Baby Haven KC takes the privacy of protected health information seriously.

Where applicable, Baby Haven KC handles protected health information according to applicable privacy requirements and its separate Notice of Privacy Practices.

Protected health information may be used or disclosed for purposes including treatment, healthcare operations, payment, coordination with healthcare providers, and other purposes permitted or required


Last Updated: August 24, 2026